E-mobility put to the test
at the Hamburg Fire Brigade

At first glance, they are hardly distinguishable from their diesel-powered counterparts: the two WAS 500 Flux E-RTW electric ambulances that have been in service with the Hamburg Fire Brigade for a few months now. This is exactly what was intended – because it means that they can be used just as safely and routinely by emergency personnel without the need for extensive training or adjustment. Following Berlin, Hanover, Cologne and other German emergency service areas, Hamburg is now also relying on e-mobility in its emergency services. We spoke to Jörg Baumann from the Technical Procurement Department of the Hamburg Fire Brigade to find out how this was achieved in the Free and Hanseatic City and what priorities were set.
Would you say that e-RTWs need special features in Hamburg?
Here in the vehicle workshops, we always say that anything that survives the ‘Hamburg thumb’ is good for the world. The saying goes back to when we tested a control panel that was already working perfectly in 400 vehicles. Here, the first firefighter in Hamburg pressed the button too hard and caused a short circuit. Since then, the manufacturer has installed a rubber damper. There are several stories like this. We just like to test things ourselves again, even if others are already satisfied.
Did the WAS 500 Flux E-RTW stand up to the ‘Hamburg thumb’?
Yes, it has so far. However, when designing the two e-RTWs, we also consulted colleagues from other rescue services in advance. For example, we now work very closely with the Berlin Fire Brigade and we looked at the project in Hanover, where the first WAS test vehicle was in use. So you are taking a particularly thorough approach in Hamburg. What was the process like from initial interest to procurement? We have definitely been looking into e-mobility for much longer than we have actually been using it. This was preceded by a senate directive stipulating that all vehicles should be electric wherever possible. WAS then presented the topic of e-mobility to us as part of a roadshow. We agreed on a test phase with a demonstration model, which we evaluated after six weeks. Based on the positive feedback, we compiled our requirements and looked around the market. One requirement, for example, was a standardised charging plug, and we wanted an automatic warning signal in case of undervoltage. WAS emerged as the best partner in the tender process for our requirements – 5.5 tonnes gross vehicle weight with slim vehicle dimensions and good range. We have had the vehicles here since November 2024 and have been using them since February. They are used a lot and I haven't heard any negative feedback, which is always a good sign in Hamburg.

The right partner for the right location:
The WAS 500 E emergency ambulance
A special feature of the new WAS 500 Flux E emergency ambulances is the interior fittings, which were designed according to the individual specifications of the Hamburg Fire Brigade. This means that the working concept for the emergency services remains identical to that of the previous emergency ambulances with combustion engines. This facilitates the transition and ensures that the emergency services can work efficiently without additional training.
What was the process like from initial interest to procurement?
In any case, we have been looking into e-mobility for much longer than we have actually been using it. This was preceded by a Senate directive stipulating that all vehicles should be electric wherever possible. WAS then introduced us to the topic of e-mobility during a roadshow. We agreed on a test phase with a demonstration model, which we evaluated after six weeks. Based on the positive feedback, we compiled our requirements and looked around the market. One requirement, for example, was a standardised charging plug, and we wanted an automatic warning message in the event of low voltage. WAS emerged as the best partner in the tender for our requirements – 5.5 tonnes gross vehicle weight with slim vehicle dimensions and good range. We have had the vehicles here since November 2024 and have been using them since February. They are used a lot and I haven't heard any negative feedback, which is always a good sign in Hamburg.
What are your plans for the future of the WAS 500 Flux electro emergency ambulance?
They will initially be used at two fire and rescue stations for six months and then moved to other locations so that we can deploy them in a total of six different areas. Initially, they will be used at fire and rescue stations with a very high call-out frequency, such as in the Reeperbahn and city centre areas, and then at more peripheral stations where they will cover more kilometres. Once we have evaluated this experience, a decision will be made on how to proceed with the expansion of e-mobility in the Hamburg Fire Brigade's emergency services. As I said, we are very thorough.

Jörg Baumann
Engineer in Technical Procurement at the Hamburg Fire Brigade
Jörg Baumann is not a firefighter himself, but he is very familiar with emergency services. After spending his childhood in the youth fire brigade, he was active in disaster control at the German Red Cross, completed training as a paramedic and worked in this role for 12 years, including in Berlin with the German Armed Forces' emergency medical services. He studied rescue engineering in Hamburg and Cologne and has now been with the Hamburg Fire Brigade for five years. Here, he is responsible for procuring vehicles and technology for the rescue service and the fire brigade. What fascinates him most about his job is the great variety. He visits companies, workshops, fire stations and trade fairs. He loves seeing the vehicles he helped develop in action on the streets of Hamburg.

Customised emergency ambulances: built for your operational reality
Every location brings its own challenges. That's why at WAS we don't develop off-the-shelf vehicles, but tailor-made emergency ambulances that are precisely tailored to your requirements, your environment and your processes. Whether in the city, the countryside or on an island – we deliver tailor-made solutions that make all the difference in an emergency.
Your contact person
Simone
Bergmann
Head of Marketing/Communications
![Simone Bergmann [Translate to English:] Simone Bergmann, Head of Marketing, WAS](/fileadmin/_processed_/a/1/csm_Simone_Bergmann_Head-of-Marketing_WAS_b2002fe1ff.webp)

























