If you need assistance, call:
Our WAS telephone support is there for you!
Sometimes a problem can be solved with just one call. With us, you don't speak to a call centre or have to wade through long queues, but are connected directly to a qualified technician. Special function and area numbers make it easier for you to reach an employee who is already familiar with your vehicle and your technology. This way, users and workshops quickly receive expert assistance – no matter which vehicle components are involved. This is telephone support as we understand it: always a direct line to the solution!
Services we offer:
- Personal advice from qualified technicians
- Technical support for all vehicle components (e.g. electrical engineering, interior fittings, air conditioning, heating, base vehicle, mechanics)
- Provision of schematic and customised wiring diagrams as well as design drawings for almost all vehicles
- Service organisation in Emsbüren available: Mon. to Fri.: 7 a.m. – 6 p.m.
Other services you can expect from us:
We usually deliver parts that are in stock to you or to your garage within 24 hours.
If the repairs under warranty are minor, we will be happy to assist the garage you trust.
If your work requires specialist knowledge on the part of the repair partner, an authorised WAS service partner is never far away.
Our mobile workshops are fully equipped with all the tools, measuring equipment and materials needed to quickly get your WAS vehicle back on the road.
Those who choose the main plant service receive customised repair solutions for their vehicle – whether after an accident, a conversion or retrofitting.
If your vehicle has been involved in a serious accident or if complicated repairs are required as a result of an accident, the WAS accident repairs team at the main plant in Emsbüren is there for you.
We repair production vehicles according to the manufacturer's specifications, restoring the original quality through professional body work and original spare parts.
We repair production vehicles in accordance with manufacturer specifications and restore them to their original quality through professional bodywork and original spare parts.
We are here for you!
Our service team is at your disposal for any questions regarding the repair of WAS ambulances and special vehicles.
Please do not hesitate to contact us – we are here for you.
![[Translate to English:] Dirk Henke, Geschäftsleitung / Leitung Vertrieb / Service der WAS](/fileadmin/_processed_/b/d/csm_Dirk_Henke_Mitarbeiter_der_WAS_a5f57795bf.webp "Dirk Henke")
Dirk
Henke
Sales Director WAS Group
![[Translate to English:] Kai Ebmeier, Mitarbeiter der WAS](/fileadmin/_processed_/a/4/csm_Kai_Ebmeyer_Mitarbeiter_WAS_Leiter_Service-Werkstatt_5546ac2331.webp "Kai Ebmeier")
Kai
Ebmeier
Head of service workshop
![[Translate to English:] Markus Blekker, Technischer Support DACH, WAS](/fileadmin/_processed_/6/d/csm_Markus_Blekker_Mitarbeiter_der_WAS_b41a05e75b.webp "Markus Blekker")
Markus
Blekker
Technical support Germany, Austria, Switzerland
![[Translate to English:] Kai Zimmer, Mitarbeiter der WAS](/fileadmin/_processed_/8/4/csm_Kai_Zimmer_Mitarbeiter_der_WAS_b65377f000.webp "Kai Zimmer")
Kai
Zimmer
Technical support Germany, Austria, Switzerland
![[Translate to English:] Timo Lenger, Technischer Support DACH, WAS](/fileadmin/_processed_/a/d/csm_Timo_Lenger_Mitarbeiter_WAS_9c7bf568f2.webp "Timo Lenger")
Timo
Lenger
Team Leader Service
![[Translate to English:] Andre Kaden, Technischer Support International, WAS](/fileadmin/_processed_/b/b/csm_Andre_Kaden_Mitarbeiter_WAS_3da347ce40.webp "Andre Kaden")
Andre
Kaden
Technical Support international
![[Translate to English:] Fred Zeugers, Technischer Support Benelux, WAS](/fileadmin/_processed_/7/a/csm_Fred_Zeguers_Mitarbeiter_der_WAS_6b07cb9f00.webp "Fred Zeguers")
Fred
Zeguers
Technical Support Benelux
![[Translate to English:] Daniel Kattert, Wartung, WAS](/fileadmin/_processed_/3/5/csm_Daniel_Kattert_Mitarbeiter_WAS_2b5d839667.webp "Daniel Kattert")
Daniel
Kattert
Team Leader Service
![[Translate to English:] Sabit Satar, Ersatzteil-Support, WAS](/fileadmin/_processed_/3/5/csm_Sabit_Satar_Mitarbeiter_WAS_21e8a27f8a.webp "Sabit Satar")
Sabit
Satar
Spare part support
![[Translate to English:] Andreas Krabbe, Ersatzteil-Support, WAS](/fileadmin/_processed_/b/a/csm_Andreas_Krabbe_Mitarbeiter-WAS-02_d6f2e3be04.webp "Andreas Krabbe")
Andreas
Krabbe
Spare part support
Ashley
Sterland
Technical Support
![[Translate to English:]](/fileadmin/_processed_/f/d/csm_WAS_Hassan_E-Banna_e76501e79b.webp "Hassan El-Banna")
Hassan
El-Banna
Spare Part Support
![[Translate to English:]](/fileadmin/_processed_/8/f/csm_WAS_Lucas_Schnabel_3e8ad6d86e.webp "Luca Stiben")
Luca
Stiben
Technical Support
![[Translate to English:]](/fileadmin/_processed_/8/8/csm_WAS_Mirko_Bardenhorst_b66235799d.webp "Mirko Bardenhorst")
Mirko
Bardenhorst
Technical Support
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